# How It Works

> How WeBill Health works: onboarding, human pre submission review against specialty payer rules, denial defense and weekly velocity reports.

Source: https://webillhealth.com/how-it-works/  
Publisher: WeBill Health  
Last updated: October 29, 2026

How to get started

## Nobody signs a billing partner on a first date

So we do not ask you to. There are three ways to start with WeBill Health, and only one of them involves a calendar. This page tells you exactly what happens after each one, what we need from you, and where onboardings usually stall.

## Three ways in, ordered by what they cost you

Pick the one that matches how much you already know about your own leakage.

Sixty seconds

### Revenue Defense Score

Answer seven questions about your denial rate, your days in accounts receivable and your specialty. You get a scored read on where your revenue is exposed. We ask for your contact details at the end, and only if you want the full breakdown.

[Get your score](https://webillhealth.com/revenue-defense-score/)

Four fields

### Revenue Defense Audit

A forensic review of your existing accounts receivable. We look for aged claims nobody worked, denial patterns repeating across a carrier, and coding that will not survive an audit. You get the findings whether or not you ever become a client.

Request the audit

Thirty minutes

### Discovery call

A conversation with a billing manager who works claims in your specialty, not a sales representative reading from a deck. Bring your worst denial from last month and we will tell you why it happened.

[Book the call](https://calendly.com/healthwebill/30min)

## What happens from first contact to first clean claim

Every step names who is doing the work. The ones that stall are marked, because a practice that knows what is coming can clear it in a day instead of a fortnight.

1. YouYou ask for the auditFour fields. Practice name, specialty, monthly claim volume and where it hurts most. Nothing else is required to start.
2. WeBill HealthWe review your accounts receivableOur coding experts pull your aged claims and denial history apart against the payer rule libraries for your specialty and your carriers. You see the leakage points named, with the dollar figure attached to each.
3. TogetherWe walk you through the findingsA working session. We go through the findings line by line and you ask whatever you want. If the leakage is small enough that fixing your front desk process solves it, we say so. Practices that never sign still leave with the findings.
4. BothAgreement and BAAA Business Associate Agreement and a billing services agreement. Our fee is a share of what you actually collect, so the terms are short and the incentive is visible on the page.
5. YouYou grant system accessWe work inside the practice management system and EHR you already use. AdvancedMD, TheraNest, eClinicalWorks, Tebra and the rest. Changing your clinical software to suit a billing partner is the wrong way around.
6. WeBill HealthWe drive payer portal delegate accessThis is where onboardings stall, and it is worth naming plainly. Every payer grants delegate access differently and some take weeks. We chase each one daily and report the status to you rather than going quiet until it is done.
7. WeBill HealthWe check your credentialing before we billA lapsed CAQH attestation or a stale PECOS record stops payment silently. We verify every provider and every payer enrollment first, then monitor them around the clock so a lapse never surfaces as a denial.
8. WeBill HealthClaims start going outEvery claim receives human pre submission review against the rule libraries for your specialty and carrier before it is submitted. Claims go out within 48 hours, guaranteed.
9. TogetherYour weekly velocity report beginsAccounts receivable aging, denial reasons worked, collections posted and what we are chasing next. Your billing manager is a US based expert with a direct line.

## What we need from you

Four things. If you have them ready, the audit turns around faster.

* **Your last three months of accounts receivable aging**A report out of your practice management system. If you cannot pull it, we will show you where it lives.
* **Your denial history**Even a rough export. We are hunting the patterns that repeat across a carrier.
* **Your payer mix**Which carriers carry the most of your revenue. This decides what we work first.
* **A named decision maker**Someone who can sign a BAA and grant system access. Onboarding stalls when nobody owns it on the practice side.

## What does not happen

The questions practices ask on every discovery call, answered before you have to ask them.

* You do not change your EHR or practice management system. We work inside what you already use.
* You do not get an offshore call center. Your billing manager is US based and answers directly.
* You do not pay for claims that do not get paid. Our fee is tied to what you collect, so a denial costs us as well as you.
* You do not wait for a quarterly review to find out how you are doing. The velocity report lands every week.
* You do not get an algorithm you have to take on faith. When a payer changes a policy, an expert updates the library and an expert applies it to your claims.

## Request Your Free Revenue Defense Audit

Four fields. We come back with what we found in your accounts receivable, whether or not you ever become a client.

## Start where you are comfortable

If you already know your denial rate is too high, ask for the audit. If you are not sure yet, take the score first. Either way you learn something about your own revenue before you commit to anything.

[Get Your Revenue Score in 60 Seconds](https://webillhealth.com/revenue-defense-score/)Request Your Free Revenue Audit

Questions

## Getting started questions

How do I start with WeBill Health?

There are three ways in. The Revenue Defense Score takes about sixty seconds, the Revenue Defense Audit needs four fields, and a thirty minute discovery call puts you with a billing manager who works claims in your specialty.

Do I have to change my EHR or practice management system?

No. We work inside the practice management system and EHR you already use, including AdvancedMD, TheraNest, eClinicalWorks and Tebra.

What agreements are involved?

A Business Associate Agreement and a billing services agreement. Our fee is a share of what you actually collect, so the terms are short and the incentive is visible on the page.

What if I decide not to sign?

You keep the findings. Practices that never sign still leave with the audit results.

QFReviewed by [Qasim Faizan](/qasim-faizan/), Chief Operating Officer, WeBill HealthLast updated September 28, 2026

WeBill Health is a specialty focused revenue cycle management partner for independent practices. Request a Revenue Defense Audit at https://webillhealth.com/form/
